) collects and processes your Personal Data (as described below),
and how We use and protect it.
means any information relating to an identified or identifiable natural
person who can be identified, directly or indirectly, in particular by reference to an
identifier such as a name, an identification number, location data, an online identifier or to
one or more factors specific to the physical, physiological, genetic, mental, economic, cultural
or social identity of that natural person.
1. AstroVeo’s corporate information:
1.1 AstroVeo informs You that We will collect and subsequently process your Personal Data acting
as a Data Controller.
1.2 Based on the above, We hereby provide You with our corporate information in order You are
able to contact Us at any time:
2. What Personal Data do We collect from You?
AstroVeo, Keizersgracht 520 H, 1017EK Amsterdam.
2.1 We will collect your Personal Data only when You effectively and directly provide it in
order to obtain our services and/or products, solve your queries or/and receive electronic
newsletters and/or promotional e-mails relating to products, events, news, and services as it is
2.2 In this sense, We will collect directly from You the following Personal Data:
a. Personal details: full name, surname, gender, horoscope, country of residence and date of
b. Contact details: email address and in some specific cases your phone number; and
c. Payment information: bank details when You want to directly purchase products or/and
2.3 In some cases, it may be possible that We collect some information automatically. Further
2.4 For serving ads, we use third party solutions. As a result, we may process data using solutions developed by NotifyAI and Pushnami, LLC. Therefore, some of the data is stored and processed on the servers of such third parties. This enables them to serve ads (and show them only to a particular group of users)
3. For what purposes do We treat and/or use your Personal Data?
3.1 We process your Personal Data for the following purposes:
a. To allow You to purchase our services and/or products;
b. To provide You with our personalized astrophysics services, as it is for instance, explore
your daily horoscope, online tarot reading, astrophysics lecture, etc.;
c. Deal with your enquiries, questions, and requests;
d. Manage and protect our Website;
e. To understand how you use our services and to enable Us to improve and further develop the
features, performance and support available on our Website, which may entail the provision of
anonymous statistical information about our visitors (however, without it being used to identify
any individual user);
f. If You have expressly accept it, send You electronic newsletters and/or promotional e-mails
relating to products, events, news, and services offered by the AstroVeo;
g. For any other purpose disclosed to You at the time You have provided Us with your Personal
Data, to the extent that you have granted Us your prior consent to that particular processing;
h. To ensure an optimum level of compliance with the applicable legal obligations to which
AstroVeo is subject and cooperate with regulators and law enforcement bodies when necessary.
4. How do we share your Personal Data and with whom?
4.1 AstroVeo will be able to share your Personal Data with third parties under the following
a. Service providers and business partners: our employees, service providers and business
partners that perform amongst others, processing of secure payments, web maintenance and other
IT services, marketing and communication, accounting, finance, legal and audit and other
business operations needed for AstroVeo to provide the products and / or services that You have
requested. For instance, in order our services are provided, professional clairvoyants, tarot
readers and horoscope experts that collaborate with AstroVeo, that comply with all Data
Protection and confidentiality obligations will receive your Personal Data; Harvest Direct Ltd,
IWS International Web Services AG and Quality Online Services LLC
b. Law enforcement agency, court, regulator, government authority or other third party with
compelling authority: We will be able to share your Personal Data with these parties when We
believe this is necessary to comply with a legal or regulatory obligation, or otherwise to
protect our rights or the rights of any third party; and
c. Third parties: We will share your Personal Data only if it is strictly necessary due to a
legal requirement, and/or to third parties when you have consented to send to them your Personal
Data for the purpose receiving offers from third party vendors; Top selections . For the
avoidance of doubt, AstroVeo informs You that it has taken all the necessary legal measures
regarding these third parties in order to be compliant with the applicable Data Protection
Regulations, as it is for instance, analyzing the receiver of your Personal Data, its applicable
jurisdiction, as well as signing the relevant Data Protection and Data Transfer Agreements when
it is needed.
5. What are the Legal Basis for the treatment of your Personal Data?
5.1 AstroVeo informs You that at all times We will comply with the content of the Regulation
(EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection
of natural persons with regard to the processing of personal data and on the free movement of
such data, and repealing Directive 95/46/E, hereinafter, “GDPR”
. In particular, your
Personal Data will be processed and treated by AstroVeo according to the following Clauses and
Sections included in such Regulation:
a. In the event You are purchasing one of our products or engaging one of our services, AstroVeo
will process your Personal Data according to Clause 6.1, Section “b”
included in GDPR.
The reason why this treatment will be based in such Clause and Section is because You will be
entering into a purchase or service commercial relationship with AstroVeo. This commercial
relationship will be governed by the content included in our Terms and Conditions. Therefore, We
strongly recommend that You review the content of such agreement.
b. AstroVeo informs You that with the aim to comply at all times with the Clause 6.1, Section
of GDPR, We will request your express and freely consent with the aim to:
i. Send our newsletters and/or promotional e-mails relating to products, events, news, and
ii. To be able to provide your information to third parties.
6. What rights do You have over your Personal Data?
6.1 AstroVeo hereby informs You that GDPR and any other applicable Data Protection Regulation,
which may be applicable to You, recognizes and guarantees that You are able to exercise and
enforce the following rights:
a. To know how We are processing your Personal Data, as well as to be able to access it;
b. To request the rectification of inaccurate or incomplete Personal Data that AstroVeo may have
c. To request the erasure of your Personal Data when such data is no longer necessary for the
initial purposes for which it was been initially collected, in accordance with the applicable
d. To restrict and/or object to the processing of your Personal Data. For the avoidance of
doubt, AstroVeo will be able to keep your Personal Data with the aim We are able to exercise our
e. To request the portability of your Personal Data, which will allow you to obtain and reuse
the Personal Data in a usable electronic format for your own purposes and across different
services without hindrance to usability, including its transmission to another third party; and
f. To withdraw the consent you may have granted to a specific processing, at any time.
6.2 AstroVeo strongly encourages You to contact Us to update or correct your information if it
changes or if the Personal Data We hold about You is inaccurate. If necessary, We will contact
You if we need additional information in order to complywith your requests.
7. How do We protect your Personal Data?
7.1 We implement technical and organizational measures to ensure a level of security appropriate
to the risk to the Personal Data we process. These measures are aimed at ensuring the on-going
integrity and confidentiality of the Personal Data. We evaluate these measures on a regular
basis to ensure the security of the processing.
legal measures regarding the third parties that may receive your Personal Data in order to be
compliant with the applicable Data Protection Regulations, as it is for instance, analyzing the
receiver of your Personal Data, its applicable jurisdiction, as well as signing the relevant
Data Protection and Data Transfer Agreements when it is needed.
8. For how long do We store your Personal Data?
8.1 We will keep your personal data for as long as We have a relationship with you. Once our
relationship with you has come to an end, We will retain your personal data for a period of time
that enables Us to:
- Maintain business records for analysis and/or audit purposes;
- Comply with record retention requirements under the law;
- Defend or bring any existing or potential legal claims;
- Deal with any complaints regarding the services.
8.2 We will delete your personal data when it is no longer required for these purposes. If there
is any information that we are unable, for technical reasons, to delete entirely from our
systems, We will put in place appropriate measures to prevent any further processing or use of
9. Contact Us
9.1 AstroVeo is the Data Controller in respect of the personal data We collect and process.
9.2 If You have questions or concerns regarding the way in which your personal data has been
used, please contact email@example.com
9.3 We are committed to working with you to obtain a fair resolution of any complaint or concern
about privacy. If, however, You believe that We have not been able to assist with your complaint
or concern, you have the right to make a complaint to the relevant Data Protection Agency.
set out above.
a substantial impact on you, We will give you sufficient advance notice so that you have the
opportunity to exercise your rights (e.g. among other, to object to the processing). Moreover,
and to the extent that AstroVeo B.V relies on consent for the performance of any of its
processing activities, We will make sure to request your consent where the aforementioned
changes may have a substantial impact on the relevant processing before these changes are made