Last updated: 06 April 2026
Astrofysica | AstroVeo B.V.
Keizersgracht 520 H, 1017EK Amsterdam, The Netherlands
Contact: [email protected]
Plain Language Summary
These Terms and Conditions apply to two different things we do. Please read the section that applies to you.
If you use our free quiz:
• We are a lead generation business. You submit your details; we may pass them to selected third-party Partners who may contact you with commercial offers. Partners pay us for this. This is how the free service is funded.
• This only happens if you give your separate, explicit consent at the point of quiz submission — independent of accepting these T&C.
• You can withdraw consent at any time, at no cost and with no negative consequence.
• If you do not consent, your data is not passed to Partners for marketing purposes.
If you buy our own products or subscriptions:
• We are the seller. You enter a direct contract with us. Your full consumer rights apply.
• Subscriptions renew automatically. We always show price, billing interval and how to cancel before purchase.
• You can cancel a subscription at any time with a maximum one calendar month's notice, in the same way you subscribed.
• If a payment fails, we will retry. If amounts remain unpaid, you receive written notice of at least 14 days before any suspension.
For everyone:
• All astrology content is for entertainment purposes only. It is not professional advice.
• Dutch law applies. Your mandatory consumer rights are never overridden.
PART A — GENERAL TERMS
1. Who We Are
1.1 AstroVeo B.V. ("AstroVeo B.V.", "we", "us", "our"), registered at Keizersgracht 520 H, 1017EK Amsterdam, The Netherlands. Chamber of Commerce (KvK): 86478672. Astrofysica is a trading name of AstroVeo B.V..
1.2 We operate the Platform at all-universe.com.
1.3 Contact [email protected]
2. What These T&C Cover
2.1 These T&C apply differently depending on how you use the Platform: Part B applies to the free quiz funnel; Part C applies to direct purchases of our own products; Parts A and D apply to everyone. A binding purchase contract is formed when you click "Confirm Order" or "Subscribe". We always display price, billing interval and cancellation rights before purchase.
2.4 Mandatory consumer protection laws of your country of habitual residence always apply and cannot be overridden by these T&C.
PART B — LEAD GENERATION SERVICE (FREE QUIZ FUNNEL)
3. What the Free Quiz Funnel Is
Important. Please read this section before submitting your details. It explains how the free service works and how your data is used.
3.1 The free quiz funnel is a lead generation service. When you submit your details with consent, AstroVeo B.V. transfers your data to selected third-party Partners. Partners pay us or provide commercial consideration for receiving qualified leads — this is how the free service is funded.
3.2 You are not paying with money — if you consent, you are paying with the permission to share your data with Partners for commercial marketing purposes.
3.3 We act as a lead generator — not as the seller of Partner products. Any commercial relationship with a Partner is governed by that Partner's own terms.
4. Consent — Your Choice
4.1 Consent for Partner data sharing: is a separate, active, affirmative step at quiz submission — distinct from T&C acceptance; is entirely voluntary; if withheld, your data is not shared with Partners; can be withdrawn at any time without penalty.
4.2 Completing the quiz alone is not consent. Submitting your email is not consent. Accepting these T&C is not consent.
4.4 By consenting, you also authorise AstroVeo B.V. to convey your consent to Partners for the purpose of Article 11.7 of the Dutch Telecommunications Act (Telecommunicatiewet), permitting Partners to contact you by electronic means for commercial marketing.
4.5 Full details: all-universe.com/privacy-2.php
5. Data Shared with Partners
5.1 Data shared with Partners (with consent): full name; date of birth; email address; gender; country of residence; quiz answers and stated interests.
5.2 All consent disclosures are logged with a timestamp and version reference.
5.3 Withdraw consent at any time: (a) unsubscribe link in Partner email; (b) all-universe.com/data-processing-consent-withdrawal.php; (c) [email protected].
5.4 Upon withdrawal, we stop sharing data without undue delay and notify Partners. Withdrawal does not retroactively affect data already received by Partners.
5.5 AstroVeo B.V. and Partners are joint data controllers under GDPR Article 26 for the purpose of the initial data transfer. The essence of the arrangement is available at [email protected].
6. Partners — Scope of Responsibility
6.1 All Partners are contractually required to: (a) use your data only for disclosed purposes; (b) comply with all applicable law; (c) honour opt-out requests; (d) indemnify AstroVeo B.V. for claims from their own unlawful conduct..
6.2 Once Partners receive your data, they become independent data controllers. Billing disputes, refunds, and complaints about Partner products must go directly to the Partner. AstroVeo B.V. is the data source — not the seller of Partner products.
6.3 AstroVeo B.V. is not liable for Partner products or communications except where it knew or ought reasonably to have known of unlawful Partner conduct and failed to act. Report Partner concerns to [email protected].
PART C — OUR OWN PRODUCTS AND SERVICES
7. Overview — Direct Sales
7.1 AstroVeo B.V. also sells its own astrology products, subscriptions, and digital content directly. In these transactions, AstroVeo B.V. is the seller. Your full consumer rights apply.
7.2 Two product types: Subscriptions (recurring billing, monthly or annual — Section 8); One-off purchases (single transaction — Section 9).
7.3 Before any purchase we display: the full price including VAT; a description of what you receive; the billing interval; and your cancellation rights.
8. Subscriptions
Subscriptions — Key Terms
Free Trials
8.1 A subscription contract is formed when you click "Confirm" or "Subscribe" after seeing the price, billing interval, and cancellation rights.
8.2 Free trials: we tell you the duration and post-trial price before you start; no charge during the trial; converts automatically to a paid subscription unless you cancel before the trial ends; reminder sent at least 3 days before trial ends.
Automatic Renewal
8.3 All subscriptions renew automatically at the end of each billing period. We notify you: annual — at least 30 days before; monthly — at least 5 days before.
Price Changes
8.6 Price increases: at least 30 days' written notice before the new price takes effect. If you do not accept, cancel before the change date.
Cancellation
8.7 Cancellation: maximum one calendar month's notice. Cancel in the same way you subscribed — online if you subscribed online. No early termination fees.
Refunds
8.10 The service must conform to our description and to reasonable expectations under Directive 2019/770/EU. If it does not: (1) ask us to fix it first; (2) if we cannot — you are entitled to a price reduction or a refund for the unused period.
9. One-Off Purchases
9.1 A one-off purchase contract is formed at "Confirm Order" after seeing the price, product description, and delivery terms.
9.2 Digital content is delivered immediately or shortly after payment, unless you have not waived your right of withdrawal.
9.3 One-off purchases do not renew.
9.4 Your conformity rights apply (same hierarchy as Section 8.10).
10. Billing and Failed Payments
General Billing
10.1 All prices include VAT where required by law. The applicable VAT rate is shown at checkout.
Failed Payments
10.4 If a payment fails: we notify you immediately; we do not suspend access immediately; we retry within 3–5 business days; if the retry fails, we issue a formal invoice and retry at your next billing cycle; if amounts remain outstanding after two consecutive billing cycles — written notice of at least 14 days before suspension.
10.6 To dispute a charge, email [email protected] before initiating a chargeback. We respond within 10 business days.
11. Right of Withdrawal — EU Consumers
This section applies to consumers resident in the European Union.
How to Withdraw
11.1 EU consumers have a 14-day right of withdrawal from any purchase under Article 9 of Directive 2011/83/EU. To withdraw: email [email protected] with subject "Notice of Withdrawal", your name, order reference, and date of purchase. Refund within 14 days, same payment method, no fee.
Digital Content — Waiver of Withdrawal Right
11.3 Digital content waiver: if you request immediate access, you must explicitly confirm — by a separate, active step — that you consent to performance beginning before the withdrawal period expires and that you will lose your right of withdrawal. This confirmation is never assumed or pre-selected.
Subscriptions
11.6 Subscriptions: 14-day withdrawal right from the contract date. If the service begins during the withdrawal period and you then withdraw, we may charge pro-rata for the service already delivered.
PART D — GENERAL LEGAL TERMS
12. Prohibited Uses
12.1 Prohibited: reproducing/distributing Platform content without permission; reverse engineering; bots/scrapers; unlawful/fraudulent/abusive use; transmitting malware; registering with a false identity or if under 18; violating applicable law.
12.2 We may suspend or terminate access for prohibited activity. Notice is given where proportionate; in serious cases without prior notice.
13. Intellectual Property
13.1 All intellectual property in the Platform belongs to AstroVeo B.V. or its licensors. Nothing in these T&C transfers any intellectual property rights to you.
13.2 You are granted a limited, personal, non-exclusive, revocable licence for personal non-commercial use only.
14. Disclaimer — Entertainment Only
All astrology, horoscope, tarot, clairvoyance, and similar content provided through Astrofysica — whether produced by AstroVeo B.V. or by Partners — is provided for entertainment and informational purposes only. It does not constitute legal, financial, medical, psychological, or any other form of professional advice. No guarantees are made regarding accuracy, reliability, or outcome. By using the Platform you confirm you are 18 or older and use all content at your own discretion and risk.
15. Limitation of Liability
15.1 The Platform is provided on an "as is" basis. We do not warrant that it will be uninterrupted, error-free, or free from harmful components.
15.2 To the fullest extent permitted by law, AstroVeo B.V. excludes liability for indirect or consequential losses arising from: use of the Platform; service interruptions; inaccurate content; Partner conduct; or force majeure events.
15.3 Nothing in these T&C excludes liability for: death or personal injury caused by our negligence; fraud; any liability that cannot lawfully be excluded; or mandatory consumer rights under EU or applicable national law.
15.4 EU consumers: any limitation that conflicts with mandatory consumer protection law applicable in your country does not apply to you.
15.5 Where liability is not excluded (non-consumer context): our total aggregate liability shall not exceed the amounts you paid us in the 12 months before the claim.
16. Force Majeure
16.1 We are not liable for failure or delay caused by events beyond our reasonable control including: natural disasters; acts of war; pandemic; governmental action; internet infrastructure failure; or cyber-attacks.
16.2 If a force majeure event prevents performance for more than 30 consecutive days, either party may terminate the affected service. We will refund any prepaid amounts for the undelivered period.
17. Governing Law and Jurisdiction
17.1 These T&C are governed by Dutch law, without prejudice to mandatory consumer protection law applicable in your country of habitual residence.
17.2 EU consumers retain the right to bring proceedings in the courts of their country of habitual residence. The courts of Amsterdam have non-exclusive jurisdiction alongside your home courts.
17.3 Non-consumer users: exclusive jurisdiction of the courts of Amsterdam, the Netherlands.
17.4 US consumers: applicable US federal and state law applies. California residents: the transfer of your data to Partners may constitute a "sale or sharing" under CCPA/CPRA. Right to opt out at: all-universe.com/data-processing-consent-withdrawal.php
18. Dispute Resolution
18.1 If you have a complaint, contact [email protected] first. We will acknowledge within 5 business days and aim to resolve within 30 business days.
18.2 EU consumers may use the European Commission's Online Dispute Resolution platform: https://ec.europa.eu/consumers/odr
18.3 Dutch consumers may contact the ACM (Autoriteit Consument en Markt): www.acm.nl
19. Changes to These T&C
19.1 Material changes (affecting your rights or obligations): 30 days' email notice before the change takes effect. If you do not accept, you may cancel without penalty and receive a refund for any prepaid period after the change date.
19.2 Non-material changes: the "Last updated" date is updated. Continued use constitutes acceptance.
20. Assignment
20.1 We may assign our rights and obligations to another entity, provided it assumes all obligations. 30 days' advance notice. If the assignment materially changes your position, you have the right to terminate with a pro-rata refund.
21. Miscellaneous
21.1 Severability: if any provision is invalid or unenforceable under applicable law (including Articles 6:236 and 6:237 of the Dutch Civil Code), it will be modified or severed. Remaining provisions continue in full force.
21.2 Entire agreement: these T&C together with the Privacy Policy (all-universe.com/privacy-policy.php and all-universe.com/privacy-policy-2.php) and Cookie Policy (all-universe.com/cookie-policy.php) constitute the complete agreement between you and us.
21.3 No waiver: our failure to enforce any provision on any occasion does not constitute a waiver.
22. Contact
Astrofysica | AstroVeo B.V.
Registered office: Keizersgracht 520 H, 1017EK Amsterdam, The Netherlands
Chamber of Commerce (KvK): 86478672
Contact: [email protected]
Consent withdrawal: all-universe.com/data-processing-consent-withdrawal.php
Informativa sulla Privacy: all-universe.com/privacy-policy.php
Extended Privacy Policy: all-universe.com/privacy-policy-2.php
Cookie Policy: all-universe.com/cookie-policy.php
ACM: www.acm.nl
Last updated on: 06 April, 2026.
